What is Hartford Funding doing to address Coronavirus?
In this time of change and uncertainty, we want to reach out and tell you how we’re supporting you as we protect our employees and communities. We’re still here for you and conducting business as usual. As a result of quarantines throughout the U.S., many of our team members are working remotely, though some remain in our office.
In-Process Loan Applications
Hartford Funding is committed to ensuring a seamless experience for all our customers with loans in process. Our employees are working and available during normal business hours. If you have any questions about the status of your loan, the best (and fastest) method to communicate with us will be by emailing your loan officer or loan processor directly. If you experience a delayed response or need further assistance you may contact us at 833-238-2280 or via email at firstname.lastname@example.org.
Loan Servicing Department
Hartford Funding, Ltd. has adopted emergency relief to individuals who can demonstrate financial hardship as a result of COVID-19. If you are currently experiencing a financial hardship and need to discuss options with Hartford Funding, please call our Sub Servicer BSI Customer Care center at 800.327.7861. We’ll work with you to try to make the best of a difficult situation.
- Accessing your account online is the fastest way to get an answer. My Loan Web is available around the clock. If you’re not already signed up, go here.
- Call wait times may be longer than usual as we adopt new protections for employees. But we’re still here to receive your calls. Our call center hours have temporarily changed: we are now available from 8:00 AM to 8:00 PM (Eastern). Please leave a message if you call after hours and we will return your call
- If you’re experiencing financial difficulty, you can request assistance online or via this link
We appreciate your patience and understanding — and your business — as we deal with this event.
Hartford Funding, Ltd.
Company NMLS ID # 58160
516-595-7600 Direct Line
833-238-2280 Toll Free